Frequently Asked Questions

Answers to common questions about IjikwePay.

Which television providers are supported?

IjikwePay currently presents DStv and StarTimes as supported services. SLTV is marked as coming soon.

Can I use IjikwePay from Cameroon?

The service is intended for customers in Nigeria and Cameroon, subject to payment-channel and provider availability.

How quickly will my subscription be activated?

Many successful transactions may be processed quickly, but completion can take longer when a provider is unavailable, account details require verification or a payment remains pending.

What happens if I enter the wrong decoder number?

Customers are responsible for checking account details before payment. Contact support immediately, but a completed subscription sent to a valid incorrect account may not be reversible.

How do I contact support?

WhatsApp or call +234 813 751 0814, or email ijikwepaybusiness@gmail.com. Our online service is available 24/7 and support messages are handled as soon as possible.